1. Introduction & Scope
K8k is Bangladesh's most trusted online Sports Betting and Live Casino platform. We believe protecting your privacy is not just a legal obligation — it's our ethical responsibility too. This privacy policy clearly explains how k8k collects, stores, uses, and safeguards your personal information.
This privacy policy applies to k8k's website, mobile app, and all other digital services. By using any k8k service, you are considered to have automatically agreed to this policy.
- This policy applies only to individuals aged 18 and above.
- K8k is an internationally licensed platform and adheres to international data protection standards.
- This policy may be updated from time to time; members will be notified of any significant changes.
k8k's privacy policy is fully transparent. No hidden terms, no vague language. What we say is exactly what we do.
2. What Information We Collect
K8k only collects information that is necessary to provide secure services, verify payments, and meet legal obligations. We never collect excessive or unnecessary data.
Information Collected at Registration
- Full Name (as per National ID)
- Date of Birth (for age verification)
- Mobile Number (linked to Mobile Banking/Nagad/Rocket account)
- Email Address
- District/Division of Residence
- Login Password (stored in encrypted form)
Information Collected at the Time of Transaction
- Mobile Banking Account Number (Mobile Banking/Nagad/Rocket)
- Transaction Amount & Date
- Transaction Reference Number
Technical Information Collected Automatically
- IP Address & Device Type
- Browser Type & Version
- Session Duration & Page Visit History
- Operating System Information
- Cookies & Local Storage Data
k8k never directly stores your full national ID number or bank account number. During the KYC verification process, only document copies are retained for a specified period.
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Full Name | Identity Verification | Yes |
| Mobile Number | Payment & OTP Verification | Yes |
| Date of Birth | 18+ Age Confirmation | Yes |
| Notifications & Communications | Yes | |
| IP Address | Security Monitoring | Automatic |
| Cookie Data | User Experience Improvement | Optional |
3. Purpose of Data Use
K8k uses the information collected under its privacy policy strictly for specific, legitimate purposes. No data is ever sold or transferred to third parties for marketing.
- Account Management: To create your profile, verify login, and ensure account security.
- Payment Processing: To process deposits and withdrawals and to prevent fraud.
- Customer Support: To resolve issues and respond to your queries.
- Promotional Communications: To keep you informed about bonuses, offers, and new features (you can opt out at any time).
- Legal Obligations: To respond to lawful requests from licensing authorities or legal bodies.
- Security Monitoring: To detect suspicious activity, multiple accounts, and fraudulent betting patterns.
- Product Development: To improve platform performance and enhance the user experience.
- Responsible Gaming: To detect excessive gaming patterns and take protective measures.
k8k never sells your data to advertising networks or data brokers. Your data belongs to you.
5. Data Protection Measures
K8k protects your data using the highest industry-standard technologies. Our privacy policy isn't just words on paper — it's actively enforced.
- 256-bit SSL/TLS Encryption: All data transmissions are fully encrypted.
- Password Hashing: Passwords are stored using the bcrypt algorithm — they can never be read in plain text.
- Two-Factor Authentication (2FA): OTP verification is required for all major transactions.
- Firewall & DDoS Protection: Server-level security active at all times.
- Restricted Access Controls: Only authorized personnel may access specific data.
- Regular Security Audits: Periodic audits conducted by third-party security specialists.
- Data Backup: Encrypted backups are stored on secure servers.
No k8k employee ever knows your password, nor do they need to. For any password issues, follow the secure reset process.
6. Cookies & Tracking Technologies
Under k8k's privacy policy, we use cookies and similar technologies to improve platform performance and personalize your browsing experience.
Types of Cookies We Use
- Essential Cookies: To maintain login sessions and ensure platform security. The platform cannot function without these.
- Performance Cookies: For monitoring page load times and errors. All data is anonymized.
- Functionality Cookies: To remember your preferred language, theme, and settings.
- Analytics Cookies: Anonymous usage statistics are collected to improve the platform.
Cookie Controls
You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.
k8k does not use any third-party advertising cookies. Our cookies are used solely to improve the quality of your experience.
7. Your Rights
You have several important rights under k8k's privacy policy. We respect these rights and are committed to fulfilling them as promptly as possible.
Right to Access
You can request to see what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of data that goes beyond legal retention requirements.
Right to Object to Processing
You may request to opt out of marketing communications or profiling at any time.
Data Portability
You may request a copy of your data in a readable format.
Right to Withdraw Consent
You may withdraw your consent to optional data processing at any time.
To exercise any of these rights, email [email protected]. We typically respond within 30 business days.
8. Data Retention Period
K8k does not retain your data longer than necessary. Our privacy policy sets clear limits on how long data is kept.
| Data Type | Retention Period | Post-Expiry Measures |
|---|---|---|
| Account Information | Duration of active account + 5 years | Permanently Deleted |
| Transaction Records | 7 years (legal obligation) | Securely Archived or Deleted |
| KYC Documents | 3 years after verification | Securely Destroyed |
| Cookie Data | Upon session end or maximum 1 year | Automatically Expired |
| Customer Service Contact | 2 years after resolution | Permanently Deleted |
| Log Files | 90 days | Automatically Deleted |
9. Protection of Minors
K8k is strictly prohibited for anyone under 18. Our privacy policy and overall platform guidelines are held to the highest standards when it comes to protecting minors.
- Age verification is mandatory at the time of registration.
- Transactions on suspicious accounts are suspended pending KYC verification.
- If a minor is identified, the account is immediately suspended and all associated data is deleted.
- Parents can contact [email protected] directly to report concerns about a minor's account.
If you become aware that a minor is using k8k, please notify our support team immediately. We will take swift action.
10. Policy Changes
K8k reserves the right to update this privacy policy as needed. However, we ensure that you will always be notified in advance of any significant changes.
- For significant changes, notice will be sent to your registered email at least 30 days in advance.
- For minor changes, only the "Last Updated" date at the top of the page will be revised.
- If you do not agree with the revised policy, you may request to close your account.
- Continued use of the service after any changes will be considered acceptance of the updated policy.
11. Contact
Our dedicated team is always available for any questions, requests, or complaints regarding the Privacy Policy.
Email: [email protected]
Response Time: Within 24–48 hours
Our privacy officer will personally review your request and resolve it as quickly as possible. Requests for data deletion or correction typically take up to 30 business days.